# Implement intelligent, conversational AI-powered chatbots

## Capabilities Included:

- [Application Development](/content/platforms/cloud-automation/app-development/index.html)
- [Robotic Process Automation](/content/platforms/cloud-automation/rpa/index.html)

## Benefits

### Improve user experience

Use a chatbot to find and return the information that the user has requested quickly and accurately.

### Leverage artificial intelligence

An intelligent chatbot can understand natural language and answer questions, hear commands, and perform translations.

### Add a human element

Escalate a request to a human employee when a bot deems it necessary.

## Instantly provide the resources users need

Enterprise systems are highly complex and not particularly user-friendly. Information is often siloed and users don’t have quick access to the information they use most frequently. With proper integrations in place, chatbots can instantly connect to enterprise data sources and pull up information, or take quick action on tasks.

## Ask questions, receive answers

Our intelligent chatbot solution leverages robotic process automation technology and Nintex Software to facilitate conversational experiences with users. It enables users to ask questions, receive answers, and complete tasks quickly using natural dialogue.

## AI-powered chatbots

Users can converse with a chatbot using text, interactive cards, or speech. The conversation can be a quick question and answer, or a sophisticated conversation that intelligently provides access to services. The bot actively learns with each conversation to ensure the services continually learns to be more natural, accurate, and helpful.

## Work with a trusted partner

Nintex Partner rapidMATION automates processes using both humans and software bots. Their specialties include digital process automation (DPA), robotic process automation (RPA), artificial intelligence (AI), and chatbots.

## Hear from our customers

Our reviews come from verified users on TrustRadius and G2. These independent platforms ensure authenticity, giving you transparent and reliable feedback you can count on.

### Testimonials

- **[I love Nintex Workflows](https://www.trustradius.com/reviews/nintex-process-platform-2023-06-19-15-08-49)**  
  Verified Reviewer | 10,001+ employees

- **[A good and powerful tool for automation process with less or no code.](https://www.trustradius.com/reviews/nintex-process-platform-2023-02-13-09-01-17)**  
  Sue Panprasert | Senior Systems Analyst | Ricoh Electronics, Inc. | 501-1000 employees

- **[Nintex Process Manager Review.](https://www.trustradius.com/reviews/nintex-2025-09-22-12-13-56)**  
  Verified Reviewer | 51-200 employees

- **[Easy to use Workflow Automation Software for SharePoint](https://www.trustradius.com/reviews/nintex-2025-09-19-13-25-38)**  
  Verified Reviewer | 201-500 employees

- **[Nintex Review – 1010](https://www.trustradius.com/reviews/nintex-2025-09-26-15-20-59)**  
  Verified Reviewer | 10,001+ employees

- **[Nintex RPA Bot is a game changer.](https://www.trustradius.com/reviews/nintex-2025-09-26-09-23-44)**  
  Verified Reviewer | 501-1000 employees

- **[Could not live without Nintex Apps.](https://www.trustradius.com/reviews/nintex-2025-09-19-11-05-35)**  
  Verified Reviewer | 51-200 employees

- **[Nintex Process Manager.](https://www.trustradius.com/reviews/nintex-2025-09-18-07-19-10)**  
  Verified Reviewer | 51-200 employees

- **[Nintex has the most comprehensive professional automation roadmap for organizations.](https://www.trustradius.com/reviews/nintex-2025-04-09-20-06-03)**  
  Julio Magana | CTO | Tara technologies | 11-50 employees

- **[Nintex Forms and Workflows](https://www.trustradius.com/reviews/nintex-2025-02-27-16-28-41)**  
  Verified Reviewer | 1001-5000 employees

- **[Nintex Process Platform – Agility & Scalability](https://www.trustradius.com/reviews/nintex-process-platform-2023-08-22-11-38-37)**  
  Verified Reviewer | 5001-10,000 employees

- **[Great Online Forms and Workflows to Create Efficiencies in Business Processes](https://www.trustradius.com/reviews/nintex-process-platform-2023-09-11-06-05-45)**  
  Verified Reviewer | 10,001+ employees

- **[ITT Project Director](https://www.trustradius.com/reviews/nintex-process-platform-2023-08-19-14-46-39)**  
  Kathy Mark, PMP | ITT Project Director | SFO | 1001-5000 employees

- **[Nintex Workflows](https://www.trustradius.com/reviews/nintex-process-platform-2023-08-19-05-09-25)**  
  Verified Reviewer | 1001-5000 employees

- **[Nintex workflows fir Sharepoint](https://www.trustradius.com/reviews/nintex-process-platform-2023-08-18-09-08-17)**  
  Verified Reviewer | 5001-10,000 employees

- **[Review from a 2y experience Developer in a large organization](https://www.trustradius.com/reviews/nintex-process-platform-2023-08-04-12-18-26)**  
  Lionel Nkaya | Application Business Analyst | LLUH | 10,001+ employees

- **[Intuitive process management](https://www.trustradius.com/reviews/nintex-process-platform-2023-08-04-08-13-18)**  
  James Evans | Head of Quality | Sonardyne International Ltd | 201-500 employees

- **[A Brief Insight Into How Effective Nintex Process Platform Has Been For Us](https://www.trustradius.com/reviews/nintex-process-platform-2023-06-19-15-05-10)**  
  Julian Nye | Business enablement engineer | Auckland Transport | 1001-5000 employees

- **[Nintex Process Platform's Forms & Workflow for SharePoint 2019 & NWC](https://www.trustradius.com/reviews/nintex-process-platform-2023-06-19-12-16-31)**  
  Verified Reviewer | 1001-5000 employees

## An automation solution for every industry

No matter your industry or business role, the Nintex Process Platform gives your team the tools – and time – to get your best work done.

### Health & life sciences

Automated end-to-end processes to improve patient care.

[Learn more](/content/solutions/industry/health-life-sciences/index.html)

### Government

Digitally transform services in the public sector to deliver better results faster.

[Learn more](/content/solutions/industry/government/index.html)

### Financial services

Efficiently handle policies, accounts, investments, claims, and more.

[Learn more](/content/solutions/industry/financial-services/index.html)

### Manufacturing

Streamline operations from supplier onboarding to equipment inspections.

[Learn more](/content/solutions/industry/manufacturing/index.html)

## Use case

### Help desk support

Eliminate repetitious tasks by automating help desk support and case management. See how Nintex can help.

[Learn more about Help desk support](/content/solutions/use-cases/help-desk-support-digital-process-automation/index.html)

### Customer onboarding

Ensure seamless customer onboarding and deliver services as easily as possible.

[Learn more about Customer onboarding](/content/solutions/use-cases/automate-customer-onboarding-process/index.html)

### Remote education automated services

Nintex workflow automation helps you with remote education. It provides an automation solution that ensures teachers transition to remote working.

[Learn more about Remote education automated services](/content/solutions/use-cases/remote-education-automated-solutions/index.html)