Western Sydney University manages compliance and reduces complexity with Nintex
Who They Are
Western Sydney University is one of Australia's leading institutions, ranked in the top 250 universities globally.
What they need
To bring teams onto a centralized, standardized tool to map and manage processes.
How they did it
The business transformation team adopted and promoted Nintex Process Manager. They reached out to individual departments, found process champions and conducted many training sessions to map out processes.
Western Sydney University embarked on a project to establish an enterprise-wide service management system. They knew that process was crucial for the system design. They required a tool to centralize and standardize their processes, be easy to use, and aid with regulatory compliance.
Western Sydney University talks about Process Manager and Process Modeling - YouTube
Western Sydney University talks about Process Manager and Process Modeling
Company: Western Sydney University
Industry: Education
Website: westernsydney.edu.au
Country: Australia
Capabilities Used:
- Process Automation
- Process Management
Customer Testimonials
“As we know, sometimes processes can be very, very complicated. Some of the cross functional process maps can go beyond pages. The adoption of Nintex Process Manager definitely helps staff to understand these maps a lot easier. And now we utilize those process maps, not only in various projects that we do, but also in daily operational life because they utilize these maps as a working manual.”
Sara Zhou | Business Improvement Manager
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